Small rant

Two problems I have with CPP:

1. They take money from me for Identity Protection, but of all the unsolicited mail I received, the majority of the companies said they had purchased the mailing list from...  Experian [who CPP use to monitor my details]!  I think it's pretty shabby to charge me for selling on my identity whilst "protecting" me from identity theft?
2. They monitor my credit report, and mail me to let me know any changes/searches to my credit file; so how come none of our three mortgage applications showed up?  Nor remortgaging the flats when we did that at the start of our house hunt?

I think the "service" is probably not worth anything, and should be cancelled?